Shipping policy

Shipping costs

As we are a small business, please allow a processing time of 3-5 business days after receiving your order (excluding public holidays in Germany).

Germany: 4.99 EUR (average delivery time: 2-4 business days)
EU countries: 13.99 EUR (average delivery time: 2-8 business days)
Switzerland 19.99 EUR (average delivery time: 3-8 business days)

Delivery terms

Our deliveries are made by DHL or their logistics partners in the country of destination.

We offer shipping to all EU countries and Switzerland. Please contact us via info@zenziobjects.com if you live somewhere else and would like to order something and we will find a solution.

Returns

If you wish to return an item, please note that return shipping costs are not covered by us. We ask you to read the product descriptions carefully before placing your order. 

Please send your return to

Teresa Köster
Arndtstraße 34
10965 Berlin
Germany

If you face any problems with a return, get in touch with us: info@zenziobjects.com.